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For questions about Bayer products, you can contact us at:


Hotline: 400-810-0360 (can be dialed from mobile phones)


We will try our best to answer your inquiries about Bayer products, but we are unable to make specific diagnosis and treatment recommendations for the patient's current condition. If you experience discomfort after taking this medicine, be sure to see your doctor promptly.


If you need to report discomfort or product quality issues after using Bayer products, you can contact your doctor's pharmacist or local drug regulatory authority, or you can contact us directly by


Email: AE_China@bayer.com
Online report: http://safetrack-public.bayer.com


If you encounter adverse reactions during the use of Bayer Animal Health and Veterinary Medicine products, you can contact us through the following methods:


Email: pv.bsah@bayer.com


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Bayer Global
Company compliance
Do business in compliance with applicable laws and company regulations
At Bayer, we firmly believe that compliance is the guarantee of our global operations. Our vision is to provide people with innovative solutions to improve the quality of life.
Werner Bowman
CEO of Bayer AG
For us, all Bayer conduct must always comply with laws, internal guidelines, voluntary commitments and ethical principles.
Why is compliance policy so important?
The company's compliance policy sets out Bayer's Code of Business Conduct. We take pride in doing the right thing. Every day we introspect ourselves, act with integrity, and adhere to the principles of our policies.
Corporate compliance principles
1. We compete fairly in any market.
Our commitment: Bayer participates in market competition and maintains a free and open market with its products and services. We strictly abide by laws that promote and protect competition.
2. We act with integrity in all business transactions.
Our commitment: Bayer does not tolerate corruption and rejects business opportunities involving any form of bribery.
3. We maintain a balance between economic growth and ecological and social responsibility.
Our commitment: Bayer strives to meet the needs of our employees, customers and society, protects the environment, and develops, produces and markets products in a safe and sustainable manner.
4. We adhere to the trade controls that bind our global business.
Our commitment: Bayer supports national and international initiatives aimed at preventing the misuse of its goods or technology in nuclear, biological or chemical weapons or in the commission of terrorism or war.
5. We guarantee equal opportunities in securities trading.
Our commitment: Bayer protects its non-public information from accidental disclosure and illegal use, and promotes open, fair and efficient financial markets.
6. We maintain accurate books and records.
Our commitment: Bayer keeps a comprehensive and accurate record of its business activities and financial transactions, and reflects its operations, assets and financial conditions fairly and comprehensively.
7. We treat each other with fairness and respect.
Our commitment: Bayer strives to create the best environment for employees to work, innovate and develop
8. We protect and respect intellectual property.
Our commitment: Bayer protects its research and development results, the company's goodwill and reputation, and the value of its brand. Bayer also respects the legal rights of others in this respect.
9. Everything we do must be in the best interests of Bayer.
Our commitment: Bayer employees must ensure that their personal interests are distinguished from Bayer's interests.
10. We protect and safeguard personal data.
Our commitment: Bayer strictly adheres to the laws that protect and protect the privacy and confidentiality of personal information. This includes personal, health, family, financial and similar information.
Bayer Compliance Hotline:
Phone: 400 120 3148
Email: bayercompliance@expolink.co.uk
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Last updated: 2019-12-17
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